Terms of Use

Provider: Burak Tunç, trading as Fios Apps, Türkiye ("we", "us") · contact@fiosapps.com

These terms govern your use of the mobile game EmberFrost Survival (the "Game"). By downloading or playing the Game you accept them. If you got the Game from the Apple App Store, Apple's Licensed Application End User License Agreement (the "Apple EULA") also applies; if the two conflict, the Apple EULA prevails for apps obtained from the App Store. Nothing in these terms limits rights you have under mandatory consumer protection law where you live.

1. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and play the Game on devices you own or control, for your own non-commercial entertainment, in line with the rules of the store you got it from. You may not copy, modify, sell, rent or distribute the Game or its content, reverse-engineer it except where the law allows, or use cheats, bots or exploits that interfere with the Game or other players' leaderboard results. The Game, its story, characters, art, music and voice recordings are owned by us or our licensors.

2. Free start and purchases

The prologue and the first three places of the Game are free. Further content can be bought inside the Game. All purchases are made through the Apple App Store or Google Play and are subject to their terms, including their payment, family-control and refund rules. Prices are shown in the store in your local currency before you buy.

Full Story (one-time, non-consumable). A single purchase that unlocks the rest of the Game's story for as long as the Game is offered, on the devices signed in to the same Apple ID or Google account, through "Restore purchases". It also includes new chapters of EmberFrost Survival that we release inside this Game in the future, at no extra charge. We do not promise that new chapters will be released, or when; the price of Full Story for new buyers may change when chapters are added. Full Story is not a subscription and is not shared through Family Sharing.

Coin packs (consumable). Coin packs add in-game coins to the save you are playing when the store confirms the purchase. Coins are a virtual item with no cash value: they cannot be exchanged for money, transferred, or moved between save slots or devices, and they are used up when spent. Because coins are kept with your save on your device, deleting the save or the Game also deletes unspent coins. The story can be finished without buying coins.

Refunds. Purchases of digital content are delivered immediately. Except where the law of your country or the store's policy gives you a right to a refund, purchases are non-refundable. Refund requests are handled by Apple (reportaproblem.apple.com) or Google (Google Play order history), not by us. Where EU or Turkish consumer law gives a right of withdrawal for digital content, you agree that delivery starts immediately when you confirm the purchase and you acknowledge that you thereby lose the right of withdrawal, to the extent the law allows.

3. Game Center and Google Play Games

If the Game offers achievements and leaderboards, they are provided through Apple Game Center or Google Play Games under the platform's terms. We may remove leaderboard entries that we reasonably believe were achieved through cheating. A run in which coins were bought is not eligible for the fastest-finish leaderboards.

4. Updates and availability

We may update the Game to fix bugs, add content or meet store requirements; some updates may be needed to keep playing or to restore purchases. We may stop offering the Game in a store. Where possible, purchased content will keep working on devices where the Game is already installed.

5. No warranty

The Game is provided "as is" and "as available". To the extent permitted by law, we make no warranties, express or implied, including fitness for a particular purpose, uninterrupted or error-free operation, or that save data will never be lost. Mandatory statutory rights that cannot be excluded, including those of consumers, remain unaffected.

6. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses or for loss of data, and our total liability in connection with the Game is limited to the amount you paid for in-app purchases in the 12 months before the claim. This does not limit liability for intent or gross negligence, for death or personal injury caused by negligence, or any liability that cannot be limited by law.

7. Privacy

How we handle information is described in the Privacy Policy: https://fiosapps.com/games/emberfrost/privacy/

8. Changes to these terms

We may change these terms, for example when we add features or when the law changes. We will publish the new version with a new effective date and, for significant changes, tell you in the Game or on the store page. If you keep playing after a change takes effect, the new terms apply; changes never take away a purchase you already made.

9. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye, excluding its conflict-of-law rules. If you are a consumer, you may also use the consumer arbitration committees (Tüketici Hakem Heyetleri) and consumer courts competent under Turkish Law No. 6502, and if you live in the EU/EEA or the UK, you keep the protection of the mandatory laws and the courts of your country of residence.

10. Contact

Fios Apps (Burak Tunç), Türkiye · contact@fiosapps.com · https://fiosapps.com